Improving Capacity Planning for Demand-Responsive Paratransit Services (Technical Summary)

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Date Created
2008
Report Number
2008-09TS
Description
The Americans with Disabilities Act mandates that communities with federally subsidized public transit systems must offer on-demand paratransit services for people with disabilities. Paratransit services must match the hours of operation of public transit, minimize service denials because of capacity shortages and maintain additional service quality measures beyond those applicable to public transit such as on-time pickups and drop-offs and acceptable ride times. Metro Mobility, the agency that provides paratransit services to the Twin Cities area through two contractors (Laidlaw and Transit Team), is also anticipating an additional same-day service requirement by the Federal Transit Authority.

Using Intelligent Transportation Systems Data to Improve Transit Performance and Management

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Date Created
2008
Report Number
2007-44TS
Description
Knowing detailed information about how buses are performing on their routes and how many passengers are making use of these routes can provide planners with the tools they need to optimize the transit system to rider needs. Although Metro Transit, the local transit authority in the Twin Cities region, had been collecting performance data for years, it lacked the funds and methodology to fully analyze the data it was archiving.