Americans with Disabilities Act (ADA)

This report documents complaints made to the Minnesota Department of Transportation against special transportation service providers. Minnesota Statutes (2010), section 174.30, subdivision 9, requires the Commissioner of Transportation to submit this report by Jan. 15 of every odd-numbered year. Mn/DOT regulates the transportation activities of providers of special transportation service, which is defined in Minnesota Statutes, section 174.29, subdivision 1, as “motor vehicle transportation provided on a regular basis by a public or private entity or person that is designed exclusively or primarily to service individuals who are elderly or disabled and who are unable to use regular means of transportation but do not require ambulance service…”

This photograph shows the accessible parking at Pine-Hickory Lakes Roadside Parking Area.

Transition Plan Template pertains to 2012RIC01, ADA Transition Plan for Public Rights of Way.

The Americans with Disabilities Act mandates that communities with federally subsidized public transit systems must offer on-demand paratransit services for people with disabilities. Paratransit services must match the hours of operation of public transit, minimize service denials because of capacity shortages and maintain additional service quality measures beyond those applicable to public transit such as on-time pickups and drop-offs and acceptable ride times. Metro Mobility, the agency that provides paratransit services to the Twin Cities area through two contractors (Laidlaw and Transit Team), is also anticipating an additional same-day service requirement by the Federal Transit Authority.

The Minnesota Local Road Research Board (LRRB) has developed this guide to provide local governments, with guidance on the Title II Public Rights of Way aspect of the American’s with Disabilities Act (ADA) Requirements set forth in the Code of Federal Regulations (C.F.R.). This guide provides a model transition plan (see tab above) to be used as a template as each agency develops their plan. To access supplemental materials referenced in this document, use downloadable zip file version https://webapps.srfconsulting.com/ada/lrrb-ada-final.zip.