This Transportation Research Synthesis (TRS) project surveyed representatives from 52 transportation‐related agencies about their internal communications practices. Twenty‐five (25) states provided input to help document the current practices state DOTs are using to manage internal employee communications. The survey gathered information about practices such as whether internal communication is centralized, the existence and format of an employee newsletter, other forms of communication used with internal audiences, what content is gathered, successes, and lessons learned.
