A universal quality system endorsed by nations around the world, ISO 9000 offers a checklist of functions and policies for an organization that impartial bodies can verify. ISO standards apply to every type of organization: manufacturing and service, public sector and private.
This report provides information about ISO 9000 standards, the ISO certification process, benefits of ISO 9000 certification, and methods for determining applicability.
As a staff paper, this publication is intended for internal use by the Minnesota Department of Transportation
(Mn/DOT). Distribution is limited.
