2013 MnDOT Library Valuation/Return On Investment (ROI) Study

This report summarizes results of an April 2013 survey, as well as two types of ROI produced by the library: tangible and intangible. The Tangible ROI was calculated from dollars and time saved, and indicated that for every $1.00 spent on library staff and materials, $1.90 in benefits were returned to MnDOT. Intangible ROI refers to things we cannot measure, such as the value that library-supplied standards and specifications bring to MnDOT’s construction projects, or the value of knowledge gained through the reading of materials supplied by the library. Based on customer feedback, the Intangible Value returned to MnDOT is significant.

This pertains to page 3 of 2013 MnDOT Library Valuation/Return On Investment (ROI) Study Findings.

Many individuals are acknowledged for their role in the 2013 MnDOT Library Valuation/Return On Investment (ROI) Study.

This bibliography pertains to 2013 MnDOT Library Valuation / Return on Investment (ROI) Study Findings.

This list of questions was distributed to MnDOT employees via SurveyMonkey in 2013. Survey results are summarized in 2013 MnDOT Library Valuation / Return on Investment (ROI) Study Findings.

This list of interlibrary loan requests is organized into categories Business / Management / Human Resources, Engineering / Transportation, Environment / Ecology, Planning, and Other Topics. It is supplemental to 2013 MnDOT Library Valuation / Return on Investment (ROI) Study Findings.

This document lists a small sample of customer requests over the last few years for research assistance. It is supplemental to 2013 MnDOT Library Valuation / Return on Investment (ROI) Study Findings.